Shipping policy

Delivery Policy

Pizza Bar – Iskandarabad
Effective Date: September 11, 2025

At Pizza Bar, we strive to deliver hot, fresh, and delicious food to your doorstep—on time and with care. This Delivery Policy outlines how our delivery service works and what you can expect when placing an order with us.


🚚 Delivery Areas

We currently deliver to select areas within Iskandarabad and nearby neighborhoods.
To confirm if we deliver to your location, please call us at 0333 9832351 before placing an order.


⏱️ Delivery Time

  • Estimated delivery time: 30–60 minutes after order confirmation.

  • Delivery time may vary during peak hours, bad weather, public holidays, or unforeseen traffic delays.

  • We’ll inform you if there are any unusual delays with your order.


💵 Delivery Charges

  • Free delivery may be offered within certain zones or on minimum order amounts.

  • Orders below a certain value may incur a small delivery fee, which will be communicated at the time of order.


📦 Order Process

  1. Place your order via phone or our ordering platform (if available).

  2. Provide accurate delivery details, including full address and contact number.

  3. Receive confirmation with estimated delivery time.

  4. Receive your order at your doorstep, hot and ready to enjoy!


Delivery Failures

We are not responsible for failed deliveries due to:

  • Incorrect or incomplete address provided

  • No one available to receive the order

  • Unreachable phone number

In such cases, the order may be canceled and may not be eligible for a refund.


Customer Responsibilities

To ensure smooth delivery:

  • Provide a complete and correct address, including nearby landmarks.

  • Keep your phone accessible during delivery time.

  • Inspect your order upon arrival and report any issues within 2 hours.


🔁 Issues with Delivery

If your order is:

  • Delayed significantly (over 60 minutes without prior notice)

  • Delivered incorrectly

  • Missing items or has quality concerns

Please contact us immediately at 0333 9832351 or email info@pizzabar.pk.
We will work to resolve the issue promptly with a replacement, refund, or store credit as per our Refund Policy.


📌 Note

Pizza Bar reserves the right to modify this Delivery Policy at any time without prior notice. Please check our website or call us for the latest updates.


📞 Need Help?

We’re here for you!
Call: 0333 9832351
Email: info@pizzabar.pk
Visit Us: Nearer Gate, Otrra House, B Housing Colony, Iskandarabad